Thursday, August 30, 2007

Xbox 360: Day 22: Safe Returns

It took nearly a month, but my Xbox 360 returned home two days ago.

Actually, to say that my Xbox returned home wouldn't be entirely true. Because they're so backed up with repairs, Microsoft sent me someone else's refurbished system to speed up the process. Once my old system is repaired, it will no doubt be sent out to someone else sometime in the next few weeks.





I fired up the system and played a game to make sure it was working properly. All seems fine for the first day or two, but I can't say I'm overly optimistic about the long-term durability of this system now. (I almost bought a Nintendo Wii this morning...)


As a "gift" for the inconvenience of dealing with my Xbox being gone for a month, Microsoft included a free month to Xbox Live - a service I already subscribe to.


Overall, the process of getting my Xbox to the repair center and home again was less painful than I had expected, but the real test of quality and customer service will take hours and hours of playing games and watching movies on the system to make sure the new hardware is better than the old stuff. Fortunately, I'm up to the task!


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