The box to ship my Xbox 360 to the repair center arrived yesterday from Microsoft. The box had some styrofoam padding, a plastic bag, and instructions for returning the console to the repair center in Texas. The instructions indicated that repairs could take 4-6 weeks...ouch!
The instructions were easy enough to follow, so I sealed up the console, placed it gently into the box, sealed it up, and drove down to the UPS Store to ship it off to Texas. When I walked into the store, I knew the problem with the flashing lights was bigger than even I had anticipated. Before I got to the counter carrying the box, the young lady working the register looked at me, looked at the box, and said, "Is that another Xbox 360?" Apparently, there have been a large number of consoles being shipped through this local store, and she mentioned that many of them appear to be "flashing red light" problems that occurred around one year after purchase.
If the local UPS store can pick out the repair box by sight, Microsoft has got a bigger problem on their hands than even the media is letting on. When I first saw the 4-6 week timeline for getting my Xbox back, I was disappointed. Now that I'm beginning to understand how big this problem is, I'm hoping to get it back before Christmas!
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